Return Policy
Right of withdrawal for consumers
(A consumer is any natural person for the purpose of a legal transaction who
cannot mainly be considered part of their business or self-employed activities
professional activity.)
Information about revocation
Right of withdrawal
You have the right to cancel this agreement within 14 days without giving any reason.
revoke.
The withdrawal period is 14 days from the date
• to which you or a third party designated by you, who is not the carrier
has taken possession of the goods, provided that you have purchased one or more goods under a
has ordered a single order and this uniform will or will be delivered;
• to which you or a third party designated by you, who is not the carrier
is, has taken possession of the last goods, insofar as you have one or more goods
ordered under a single order and this uniform will be delivered or
are;
To exercise your right of withdrawal, you must inform us of your decision.
To revoke this agreement, you can do so by email: info@auto-toys.nl. You can
For this purpose, you can use the attached model withdrawal form, which is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you revoke this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we are informed about your revocation of this contract.
We will make this refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of this refund.
We may withhold reimbursement until we have received the returned goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return the goods immediately and in any event not later than 14 days after the date
You must return or hand over the goods to us within two weeks of the date on which you informed us of your cancellation of this contract. The deadline is met if you return the goods before the two-week deadline. You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if this
loss of value is due to unnecessary handling of the goods after checking the nature, properties and functioning of the goods.
Reasons for exclusion and expiration
The right of withdrawal does not apply to contracts
• for the supply of goods that are not prefabricated and for
their production based on individual choice or by the decision of the
consumer who is decisive or who is clearly tailored to the personal
consumer needs;
• for the supply of goods which can spoil quickly or which
the expiration date is quickly over;
• for the supply of alcoholic beverages, the price of which is stated in the
contract has been agreed upon and which is due no earlier than 30 days after the conclusion of the
contract can be delivered and their present value of the fluctuations in the
market depends on which the entrepreneur has no control;
• for the delivery of newspapers, periodicals or magazines, with
exception of subscriptions.
The right of withdrawal expires prematurely in the case of contracts
• the supply of sealed goods which, because of
are not suitable for return for health or hygiene reasons
their seal has been removed after delivery;
• for the supply of goods, when after delivery they are delivered on the basis
were by their nature inseparably mixed with other goods;
• for the supply of audio and video recordings and
computer software in a sealed package, if the seal has been broken
removed after delivery.
In any case, please contact us at the following email address before returning the goods to us: info@auto-toys.nl
The return address on our packages is not our return address. You can request our return address by email.
If you wish to cancel the contract, please complete this form and send it by email to info@auto-toys.nl
Sample cancellation form
I/we (*) hereby revoke the agreement concluded by me/us (*) concerning the
purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of consumer(s) (only in case of paper communication)
_________________________
Date
(*) Cross out what does not apply.