Privacy Statement

Privacy Statement Autotoys

At Autotoys we value your privacy. This privacy statement explains what personal data we collect, how we use, store and secure this data, and what rights you have with regard to your personal data. This statement has been drawn up in accordance with the General Data Protection Regulation (GDPR).

1. What personal data do we collect?

We collect the following personal data when you use our services:

  • Identification data : such as name, address, email address, telephone number.
  • Payment information : such as credit card details or other payment methods.
  • Usage data : such as IP address, browser type, and data about your activities on our website.
  • Order information : such as order history, shipping information, and product preferences.

2. How do we collect your data?

We collect personal data in the following ways:

  • Directly from you : when you create an account, place an order, sign up for the newsletter, or contact us.
  • Automatically : through cookies and tracking technologies when you visit our website.
  • From third parties : such as payment providers or shipping services.

3. Why do we collect your data?

We use your data for the following purposes:

  • Order processing : to process and ship your orders and keep you informed about the status of your order.
  • Customer Service : To answer your questions and provide support.
  • Marketing : to send you updates about our products, services and offers (only if you have given your consent).
  • Website experience : to improve our website and tailor it to your preferences through the use of cookies and analytical tools.
  • Legal obligations : to comply with tax and other legal obligations.

4. How long do we keep your data?

We will retain your personal data only for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required by law. The retention periods are as follows:

  • Account information : for as long as your account is active or until you request deletion.
  • Order and billing data : 7 years, in accordance with tax obligations.
  • Marketing data : until you unsubscribe from our newsletter.

5. Do we share your data with third parties?

Yes, we only share your personal data with third parties if this is necessary for the performance of our services or when this is legally required. This includes:

  • Payment providers : such as Mollie, PayPal, and Klarna, for processing payments.
  • Shipping partners : such as PostNL and DHL, for delivering your order.
  • Marketing and analytics tools : such as Google Analytics and Facebook Pixel, for improving your website experience and marketing purposes.

We ensure that these third parties comply with privacy regulations and that they only use your data for the intended purpose.

6. Will your data be processed outside the EU?

Yes, some of our service providers are located outside the European Union, such as the US (e.g. Google and Facebook). When we transfer data to countries outside the EU, we ensure that these countries offer an adequate level of protection, for example by using Standard Contractual Clauses (SCCs) or other legally permitted mechanisms.

7. How do we protect your data?

We take the security of your personal data very seriously. We use technical and organizational measures to protect your data against loss, theft, unauthorized access or modification. These measures include:

  • SSL encryption for secure data transfer.
  • Restricted access to your data to authorized employees.
  • Regular updates and monitoring of our systems.

8. Your rights

Under the GDPR you have the following rights with respect to your personal data:

  • Right of access : You can request access to the personal data we have about you at any time.
  • Right to correction : You can have incorrect or incomplete data corrected.
  • Right to erasure : You can request us to erase your data, unless we are legally obliged to retain it.
  • Right to restriction of processing : You can ask us to restrict the processing of your data.
  • Right to data portability : You can request us to transfer your data to you or another service provider.
  • Right to object : You can object to the use of your data for direct marketing or other purposes.

You can exercise your rights by contacting us using the contact details at the bottom of this statement.

9. Use of cookies

We use cookies and similar technologies to enhance your experience on our website and to collect analytical data. Below is an overview of the types of cookies we use:

  • Functional cookies : These are essential for the functioning of our website and ensure that the website works properly.
  • Analytical cookies : We use Google Analytics to gain insight into how our website is used and to improve it.
  • Marketing cookies : These cookies are used for marketing purposes, such as showing personalized advertisements. Examples include Facebook Pixel and Google Ads.

You can manage your cookie settings via your browser settings. More information about our use of cookies can be found in our [cookie policy].

10. Contact

If you have any questions about this privacy statement, your rights, or other privacy-related matters, please contact us at:

  • E-mail :
  • Phone : [phone number]
  • Postal address : [Autotoys address]

We aim to respond to your request within 30 days.